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Topic overview
FAQ

Here you can find an overview of frequently asked questions. If you have additional questions, please feel free to contact us.

Questions about Bookings

How do I register for an event?
Can I also book an event at short notice?
What does the event price cover?
Is accomodation included in the event price?
What is the most affordable event price?
When is the early booking price valid?
Is it possible to extend the expiry date of the early booking contingent?
How can I make an individual contract offer?
When do I receive additional information about my booking?
What is a changed billing address?
What is VAT exemption?

Questions about the payment

When will I receive my invoice?
When should the bill be paid?
Which payment methods do you offer?
What do I do in respect to invoice payment in case of booking shortly before the event?
Can I receive the invoice via postal service?
Is it possible to pay after the event took place?

Cancelling a booking

How can I cancel a booking?
Can it happen that an event gets cancelled?

Questions about the visa process

What should I consider if I need a visa?

Questions about the events

What is the typical schedule of an event?
Where do the events take place?
When does the event start?
When are events ending?
When will I receive my certificate?
When will I receive the digital event documentation?
Can it happen that during the event photos and videos are recorded?
What should I bring to the event?
Will I have time for sight seeing?

Questions about your accomodation

What should I do if I require an accommodation?
Where can I find information about the event Hotel?
Do I have to stay at the event hotel?